letter
Good News Letter
Return address
City, State Zip Code
Phone number (optional)
Email (optional)
Month Day, Year
Name of Receiver, Title
Company Name
Mailing Address
City, State Zip Code
Dear Mr./ Ms./ Dr./ Recipient’s Last Name:
Begin your letter with an introductory paragraph that states your purpose and congratulates the
recipient on the good news.
Provide specific details that the employee needs to know such as dates, criteria etc.
Congratulate the recipient again, and extend warm welcome.
Sincerely,
Print Full Name
Bad News Letter
Return address
City, State Zip Code
Phone number (optional)
Email (optional)
Month Day, Year
Name of Receiver, Title
Company Name
Mailing Address
City, State Zip Code
Dear Mr./ Ms./ Dr./ Recipient’s Last Name:
Use indirect approach to deliver bad news. Begin with a buffer.
Spell out the facts clearly but tactfully. Use clear but positive language. Offer helpful
alternatives.
Avoid ending with negative impressions. Focus on next steps.
Sincerely,
Print Full Name
- Good News Letter
- Bad News Letter
